"Episode Eleven" is the 1059th episode of Casualty and the eleventh episode of the 32nd series. It was preceded by "Episode Ten" and followed by "Episode Twelve". The episode was directed by Matthew Evans and written by Jeff Povey. The episode marks the first appearance of Rashid Masum, portrayed by Neet Mohan. In addition, the episode features the final appearance of Lily Chao portrayed by Crystal Yu, who joined the show in August 2013.
Rash, a new junior doctor, prepares to begin work in Holby's emergency department, but his first day gets off to a bad start when his mother nearly runs over Connie while dropping him off at the hospital. Meanwhile, Lily faces the tough decision of whether to stay put at Holby - where she can continue to pursue romance with Iain - or take the research position in Hong Kong.